FAQ

CAN I OBTAIN A RESTORATION QUOTE BY SENDING YOU A PICTURE?

Yes, we can quickly provide you with a written quotation from a photo sent to our email address aubertfurniture@gmail.com.

We ask customers to provide us with two or three good photos'of for each item. Always include a photo of the whole item, not just close-ups.

If you require pick up and delivery, be sure to include your suburb location.

HOW CAN WE SELECT FABRIC OR LEATHER FOR OUR JOB?

We love helping customers choose the right fabric for their projects. We have a Fabric Showroom located in North Rocks and we can meet you there by appointment to view fabric, leather or vinyl.

Click here to find out more... 

CAN WE SUPPLY OUR OWN FABRIC?

No, we don't accept customer-supplied fabric. Fabric is always purchased through Aubert Furniture. We like to guarantee our work inclusive of the fabric we provide for the job.

We have our own Fabric Showroom with 100s of quality fabric samples to choose from. We sell all the leading brands including Warwick Fabrics, Zepel Fabrics, Instyle Textiles, Wortley Group, Marco Fabrics, Kvadrat, Redelman Fabrics, Unique Fabrics and more.

If you already have a fabric in mind for your project, and it's from a reputable supplier, we can order the fabric in for you. We have accounts with all the leading fabric suppliers.

Note - we don't supply fabrics that are purchased online. We don't supply end-of-line fabrics or seconds fabrics.

 

 

DO YOU SUPPLY DESIGN TRADE, RETAIL OR SHOPS?

No. We do not work as a third party to restoration or reupholstery projects. We deal directly with the client who is the owner of the items we restore or reupholster. If you are a designer and looking to refer Aubert Furniture to your client, is no problem at all. Please simply ask them to contact us directly.

DO YOU PICK UP AND DELIVER?

Yes, we sure do. We pick up and deliver Sydney wide.

We have a small furniture truck equipped with many blankets to protect your furniture during transit.

For very large size jobs, we occasionally use professional movers.

CAN YOU STORE OUR FURNITURE UNTIL WE ARE READY TO RECEIVE IT?

We are happy to store customer's furniture for two or three weeks after they are finished (or before we start them). We don't store furniture for long periods unless organised prior.

CAN YOU GIVE A ROUGH BALLPARK QUOTE OVER THE PHONE?

Yes, but a picture speaks a thousand words. We normally provide a fixed written quote from a photo.

DO YOU CHARGE FOR QUOTATIONS?

Quotations are FREE of charge. We don't provide in-home quotations. We provide FREE quotations via email or via social media platforms.

DO YOU DO ALL TYPES OF UPHOLSTERY WORK?

No, we specialise in vintage furniture and mid-century furniture reupholstery. We can occasionally reupholster modern chairs or sofas if they are high-quality pieces.

Unlike general upholsterers, we don't reupholster commercial furniture, banquet seating, office furniture, brand new furniture or supply upholstered components for architectural purposes.

HOW LONG DOES IT TAKE TO HAVE FURNITURE RESTORED OR UPHOLSTERED?

This always depends on our workload at the time. We are normally booked out at least 3 weeks in advance and most jobs range between 2 days and 3 weeks to complete.

HOW DO WE DROP OFF FURNITURE TO YOU?

Customer drop-offs and pick-ups and normally arranged via appointment on Saturdays.

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